Commonly asked questions about our store.

Orders are purchased with USPS First-Class Mail - with an average arrival time between 3-5 business days after the order has been processed and shipped.

All orders made before 4 PM (PST) are processed the day of. Any order after 4PM will be processed on the next business day. We do not process orders on weekends and major holidays. Any orders placed at this time will be processed the following business day.

SWFT strives to offer the most expedient and reliable service but cannot guarantee transit and delivery times. After placing your order, your tracking number will be sent to the email address specified on your account. Tracking information may also be accessed by logging into your account.

If you receive a defective or damaged product, kindly contact us within 1-2 days of receiving it through our customer service email below.Please note that all sale items are considered FINAL SALE and cannot be refunded.If you have any inquiries or concerns, feel free to contact us via

If your item is missing, or incorrect you must email us within 48 hours of the packages delivery. Once your email has been submitted and reviewed, we will assist you with correcting this issue. 

Available whenever the final cart price is above $50, excluding applicable sales tax, excise tax, discount code and reward points.
You must select FREE Shipping during checkout to be eligible.